Excelerate’s journey maps are not fanciful, hypothesized versions of an ideal state. Nor are they motivational office decorations. Instead, we provide intentionally honest current state illustrations of the customer journey that inform our clients’ investment prioritization and decision-making. If our journey maps do not lead to tangible business value, they do not live up to the Excelerate way.

Bringing consulting best practices to non-profits yields practical and creative solutions. Last year, we began working with the NCM on an expansion project that would ultimately become Artopia: NCM Creative Studios, which opened earlier this year to great fanfare.

By encouraging the Museum to think like a retailer in terms of market gaps, revenue, and value propositions, we supported a viable launch and sustainable future with an eye towards event programing, marketing, and optimal space utilization.

Our informed conclusion about the future of AI is threefold:

1) It will fundamentally reshape the way we work across all roles and industries.

2) As business professionals and citizens, we must educate ourselves and participate in shaping its future, lest it leave us behind.

3) However unnerving technology-driven change may be, humanity has historically risen to the occasion—we’ve been here before, and it all worked out.

As I bounced from specialist to specialist, I realized that somebody needs to be accountable for the end result. The same is true with transformation consulting where Excelerate is not just about strategy but also about implementation and accountability.

We cut through the noise and hype surrounding AI to offer some practical learnings about AI use cases after partnering with a trusted AI partner to develop a tool to fit a business need.

Problems can often feel overwhelming when leading a critical digital transformation with lots of pressure and ambiguity. However, most situations can be broken down into paths and we can apply logic to each path based on probabilities and costs/rewards estimates.