Customer & Market Strategies
Use Cases That Benefit from Facilitated Sessions
Jump-start your team’s progress on a variety of common customer-centric business needs. In our experience, even a 2-hour virtual session can deliver effective results with the application of light-weight preparation and skilled facilitation.
Mapping Customer Journeys or Processes
Identify key touchpoints that matter most to your customers and discover ways to deliver improved
Customer Immersion & Team Building
Align teams around a shared understanding of the customer to drive execution of customer strategy
Human-Centered Design & Innovation
Apply design thinking methods to empathize with the end user & design more impactful products/services
Thought Partnership & Concept Ideation
Take a collaborative and structured approach to ideating on early ideas and gathering new perspectives
Creative Problem Solving
Tackle a problem from a different angle while exploring root cause and discovering potential solutions
Competitive Positioning & Value Proposition Design
Assess opportunities to maximize market share and strategically work backwards from aspirational results
Facilitation Options
Facilitated sessions can vary in scope and size to meet your objectives and timeline.
